1. Information We Collect
We may collect information you provide when placing an order or contacting us, including name, email address, shipping address, billing details, order information, and messages you send us.
2. Payment Information
Payments are processed through secure third-party payment providers such as Stripe. FitScoop does not store full credit card numbers on its servers.
3. How We Use Information
We use customer information to process orders, provide shipping updates, respond to support requests, prevent fraud, improve our website, and comply with legal obligations.
4. Third-Party Service Providers
We may share necessary order and shipping information with payment processors, shipping providers, fulfillment partners, analytics tools, and customer support tools only as needed to operate the store.
5. Cookies and Analytics
Our website may use cookies or similar technologies to improve site performance, understand visitor behavior, and support checkout functionality.
6. Data Security
We use reasonable safeguards to protect customer information. No online system is 100% secure, but we aim to collect only what is necessary and protect it responsibly.
7. Your Choices
You may contact us through our contact form to request access, correction, or deletion of your personal information, subject to legal and operational requirements.
8. Children's Privacy
FitScoop is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
9. Contact
For privacy questions, submit a request through our contact form.